Voice Solutions - ALCATEL-LUCENT OMNIPCX OFFICE

ALCATEL-LUCENT OMNIPCX OFFICE

Alcatel-Lucent OmniPCX Office Communication Server is an “e-communication server”, a new “all-in-one” concept combining proven telephony functions with data management and access to all the resources of the Internet.

  • Offers next-generation enterprise communication experience on PC, deskphones, smartphones

  • Provides full-featured access to enterprise communications services across devices, on or off site

  • Increases communication efficiency for employees, offering new opportunities to reach contacts
  • Increases customer satisfaction by improving call resolution with embedded voice-centric customer service

This “multi-purpose” server provides a turnkey global communication solution for small and medium-scale businesses with 6 to 200 employees. Features: Modular, flexible and scalable to meet the needs of SMBs from 5 to 200 users

  • Reduces communication costs and enables a choice of network configurations and IP, IP/TDM or TDM endpoints, minimizing additional investment and enabling a smooth migration thanks to IP telephony infrastructure flexibility and software scalability
  • Reduces total cost of ownership for business communication and conversation services with simplified and unified management
  • Easy installation in full voice environment and/or converged voice/data environment at reduced cost with plug-and-play and zero-touch deployment
  • Optimized installation ready for next generation of communications with Session Initiation Protocol (SIP) at the core